How to Set Up THE DUO MOBILE APP for Enhanced Security

Wellesley College has introduced the Duo Mobile App as an additional security measure to protect user accounts on its websites, including MyWellesley Portal, Google Apps, and Workday. This article will guide you through the process of setting up the app and enabling Two-Factor Authentication (2FA) for enhanced security.

Before beginning, make sure you have a mobile phone with internet connectivity. If you don't have a mobile phone, you can request a Duo USB Token from the Help Desk.

Step 1: Verify Phone Number

To start the process, verify your phone number by clicking 'Yes, it's correct' on the Now download the Duo app screen. If you're setting up the app on a tablet, click the I have a tablet link to skip the phone number step.

Step 2: Add Phone Number

Enter your mobile phone number for the device where you will install the Duo Mobile App and click 'Add phone number.' It's recommended to set up both the Duo Mobile App and phone number options for enhanced security.

Step 3: Set Up Additional Devices

Once you have set up one device, you can set up additional devices using the same process. This allows you to use different devices to access your Wellesley College accounts.

Troubleshooting Tips

If you encounter any issues during the setup process, try using a different browser or a private or incognito browser session. If the issue persists, contact the Help Desk for assistance.

Logging In with Duo 2FA

After setting up the Duo Mobile App and enabling 2FA on your account, the next time you log in to a Wellesley College website protected by Duo SSO (Single Sign-On), you will be prompted to enroll. This additional layer of security ensures that only authorized devices can access your account.

The Duo Mobile App is an essential tool for enhancing the security of your Wellesley College accounts. By following these simple steps, you can set up the app and enable 2FA to protect your online identity. If you have any questions or concerns, feel free to reach out to the Help Desk for assistance.